Privacy policy

The data protection declaration of JLSPORT.DE GmbH is based on the terms used by the European Directive and Ordinance Maker when issuing the basic DSGVO regulation. Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners.

We use the following terms, among others, in our data protection declaration:

Personal data:
This is any information relating to an identified or identifiable natural person (hereinafter: data subject). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, psychological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject:
Is any identified or identifiable natural person whose personal data are processed by the controller.

Controller or data controller:
Is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.

Processing:
Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing:
Is the marking of stored personal data with the aim of restricting its future processing.

Processor:
This is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

Pseudonymisation:
Is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

Profiling:
This is a type of automated processing of personal data which consists of using that personal data to evaluate certain personal aspects relating to a natural person; in particular, to analyse or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.

Recipient:
Is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.

Third party:
Is a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor.

Consent:
Consent is any freely given specific and informed indication of the data subject's wishes, in the form of a statement or other unambiguous and unambiguous act, by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.

The responsible party within the meaning of the Basic Data Protection Regulation (DS-GVO), other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature.

JLSPORT.DE GmbH

Gebhardstr. 7

88046 Friedrichshafen

Phone: +49 (0)7541 978 2627 2

Fax: +49 (0)7541 978 2627 9

E-mail: info@jlsport.de

Website: www.jlsport.de

The competent state supervisory authority:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg

Königstraße 10a, 70173 Stuttgart

https://www.baden-wuerttemberg.datenschutz.de

The company JLSPORT.DE GmbH currently employs less than 10 employees, therefore there is no regulated case for the appointment of a data protection officer according to the DSGVO. Cf. Art 37 DSGVO, § 38 BDSG-neu).

JLSPORT.DE GmbH is a supplier of sportswear and accessories, focused on sporting goods. Within the scope of your business activities, it is necessary for us to collect, process and use personal and factual personal data for the following purposes:

• Determination of the legal capacity, or majority of the customer
• Issuing a customer file
• Carrying out contractual matters
• Provision of products
• Implementation of dunning procedures
• Carrying out reimbursement of costs and credit notes
• Answering technical and content-related questions
• Preparation, agreement and execution of customer orders
• Quality assurance measures
• Statistical purposes
• Preparation, implementation and quality assurance of models and products
• Advice on product selection
• Coordination of processes
• Maintenance of inventory and usage data
• Acquisition of new customers
• Further services for customers

The personal data mentioned under 2. are not subject to a data protection impact assessment or are not associated with an inherently high risk (cf. Art. 37 para. 1 DSGVO, Section 38 para. 1 sentence 2 BDSGVO-neu).

• Our customers
• Employees of JLSPORT.DE GmbH
• Suppliers and dealers
• Cooperation and distribution partners
• Contact persons to the mentioned groups

• Salutation
• First and last name, if applicable also company name and club name
• Customer number
• Address
• Telephone number(s)
• E-mail address
• Data for contract fulfilment (clothing size, shoe size)
• Data on the time of order
• Type and scope of commissioned services or orders
• Contract data
• Information on customer satisfaction and ratings
• Consent given to general terms and conditions / newsletter subscription / data protection declaration

• Our employees
• Cooperation and distribution partners
• Other services, as far as necessary for the contractual relationship (e.g. shipping services)
• Public authorities within the framework of overriding legal obligations
• If you have given your consent (Art. 7), also for advertising campaigns and measures.

Your data will be collected and processed exclusively for business purposes within the scope of Article 6, paragraph 1 subparagraph a-f DSGVO..

We will only disclose your personal data to third parties if:

a) you have given your express consent to this in accordance with Art. 6, Para. 1, Subpara. a) DS-GVO.

b) this is legally permissible and necessary in accordance with Art. 6 Para. 1 lit. b) DS-GVO for the fulfilment of a contractual relationship with you or the implementation of pre-contractual measures.

c) there is a legal obligation for the transfer according to Art. 6 Para. 1 lit. c) DS-GVO.

We are legally obliged to transfer data to state authorities, e.g. tax authorities, social insurance carriers, health insurance companies, supervisory authorities and law enforcement agencies.

d) the disclosure is necessary in accordance with Art. 6 Para. 1 lit. f) DS-GVO for the protection of legitimate business interests, as well as for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.

e) we make use of external service providers, so-called order processors, in accordance with Art. 28 DS-GVO, who are obliged to handle your data with care.

The website collects a series of general data and information with each call by a data subject or an automated system. This general data and information is stored in the log files of the server. The browser types and versions used, the operating system used by the accessing system, the website from which an accessing system accesses our website (so-called referrer), the sub-websites that are accessed via an accessing system on our website, the date and time of an access to the website, an Internet protocol address (IP address), the Internet service provider of the accessing system and other similar data and information that serve to avert danger in the event of attacks on our information technology systems can be recorded.

When using these general data and information, we do not draw any conclusions about the data subject. Rather, this information is required in order to deliver the contents of our website correctly, to optimise the contents of our website and the advertising for it, to ensure the long-term functionality of our information technology systems and the technology of our website, and to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. This anonymously collected data is used for statistical purposes, and is primarily used for the purpose of increasing the level of data protection and data security within our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject. betroffene Person angegebenen personenbezogenen Daten gespeichert.

The data subject has the possibility to register on our website by providing personal data. Which personal data are transmitted to the data controller in the process results from the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the data to be transferred to one or more processors, for example a parcel service provider, who will also use the personal data exclusively for an internal use attributable to the controller.

By registering on the website of the controller, the IP address assigned by the internet service provider (ISP) of the data subject, the date, the time of registration are also stored. The storage of this data takes place against the background that only in this way can the misuse of our services be prevented and, if necessary, this data enables criminal offences to be investigated. In this respect, the storage of this data is necessary for the protection of the data controller. As a matter of principle, this data is not passed on to third parties unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal prosecution. The registration of the data subject by voluntarily providing personal data serves the purpose of the controller to offer content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have it completely deleted from our database. Upon request, we will provide the person concerned at any time with information about which personal data is stored about him or her. Furthermore, the controller will correct or delete the personal data upon request, provided that this does not conflict with any statutory retention obligations. 

On the website of the JLSPORT.DE GmbH, JLSPORT.DE, users are given the opportunity to subscribe to our enterprise's newsletter. The personal data transmitted to the controller when the newsletter is subscribed to is specified in the input mask used for this purpose.

The JLSPORT.DE GmbH informs its customers and business partners at regular intervals by means of a newsletter about enterprise offers. The newsletter of our enterprise can basically only be received by the data subject, if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter mailing. For legal reasons, a confirmation e-mail is sent to the e-mail address registered by a data subject for the first time for the newsletter dispatch using the double opt-in procedure. This confirmation e-mail serves to verify whether the owner of the e-mail address as the data subject has authorised the receipt of the newsletter.

When registering for the newsletter, we also store the IP address of the computer system used by the data subject at the time of registration, as assigned by the Internet service provider (ISP), as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of the e-mail address of a data subject at a later point in time and therefore serves as a legal safeguard for the controller.

The personal data collected in the context of a registration for the newsletter are used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or a related registration, as could be the case in the event of changes to the newsletter offer or changes in the technical circumstances. No personal data collected as part of the newsletter service will be passed on to third parties. The subscription to our newsletter can be cancelled by the data subject at any time. The consent to the storage of personal data, which the data subject has given us for the newsletter dispatch, can be revoked at any time. For the purpose of revoking consent, a corresponding link can be found in each newsletter. Furthermore, it is also possible to unsubscribe from the newsletter mailing directly on the website of the controller at any time or to inform the controller of this in another way.

Use of the dispatch service provider "MailChimp".
The newsletter is sent using "MailChimp", a newsletter sending platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The email addresses of our newsletter recipients, as well as their other data described in this notice, are stored on MailChimp's servers in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, according to its own information, MailChimp may use this data to optimise or improve its own services, e.g. for the technical optimisation of the dispatch and the presentation of the newsletters or for economic purposes in order to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass it on to third parties. We trust in the reliability and IT and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement „Privacy Shield“ and thus undertakes to comply with the EU data protection regulations. Furthermore, we have concluded a "Data Processing Agreement" with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties. You can view MailChimp's privacy policy here.

Due to legal regulations, the website JLSPORT.DE contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us. If a data subject contacts us by e-mail or by means of a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted to us on a voluntary basis by a data subject will be stored for the purpose of processing or contacting the data subject. This personal data is not passed on to third parties.

We process and store personal data of the data subject only for the period of time necessary to achieve the purpose of storage or if this has been provided for by the European Directive and Regulation Maker or another legislator in laws or regulations to which the controller is subject. If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Maker or another competent legislator expires, the personal data shall be blocked or deleted in accordance with the statutory provisions.

Right to confirmation
Every data subject has the right granted by the European Directive and Regulation to obtain confirmation from the controller as to whether personal data concerned are being processed. If a data subject wishes to exercise this right of confirmation, he or she may do so at any time. To do so, please contact one of our employees.

Right of access (Art. 15)
Any person concerned by the processing of personal data has the right granted by the European Directive and Regulation to obtain at any time from the controller, free of charge, information about the personal data stored about him or her and a copy of that information. Furthermore, the European Directive and Regulation Body has granted the data subject access to the following information:

• The purposes of processing
• The categories of personal data processed
• The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organisations
• If possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining the duration.
• The existence of a right to rectification or erasure of personal data concerning them or to restriction of processing by the controller or a right to object to such processing.
• The existence of a right of appeal to a supervisory authority.
• If the personal data is not collected from the data subject: Any available information about the origin of the data
• The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

Furthermore, the data subject has the right to be informed whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject shall also have the right to obtain information on the appropriate safeguards in relation to the transfer. If a data subject wishes to exercise this right of access, he or she may contact one of our employees at any time.

Right of rectification
Any person affected by the processing of personal data has the right under the European Directive and Regulation to have inaccurate personal data relating to him or her rectified without delay. He or she also has the right to request that incomplete personal data be completed, including by means of a supplementary declaration, taking into account the purposes of the processing. If a data subject wishes to exercise this right of rectification, he or she may, at any time, contact an employee of the controller.

Right to erasure (right to be forgotten) (Art. 17)
Any person concerned by the processing of personal data has the right, granted by the European Directive and Regulation, to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the following grounds applies and insofar as the processing is not necessary:

• The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
• The data subject withdraws the consent on which the processing was based pursuant to Article 6(a) or Article 9(2)(a) of the Regulation and there is no other legal basis for the processing.
• The data subject objects to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 (2) DSGVO.
• The personal data have been processed unlawfully.
• The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
• The personal data has been collected in relation to information society services offered pursuant to Article 8(1) DSGVO.
• If one of the aforementioned reasons applies, and a data subject wishes to arrange for the deletion of personal data stored by the JLSPORT.DE GmbH, he or she may, at any time, contact any employee of the controller. Arrangements will then be made to ensure that this is complied with immediately.

If the personal data has been made public by JLSOPRT.DE GmbH, and our company as the controller is obliged to delete the personal data pursuant to Article 17 (1) of the Data Protection Act, the JLSPORT. DE GmbH, taking into account the available technology and the costs of implementation, to implement reasonable measures, including technical measures, in order to inform other data controllers which process the published personal data, that the data subject has requested from those other data controllers to erase all links to or copies or replications of the personal data, unless the processing is necessary.

Right of withdrawal (Art. 21)
You have the right to revoke the processing of your personal data and withdraw prior consent at any time in accordance with Article 21 of the GDPR. This data will then be deleted immediately, unless other legal deadlines or legal requirements prevent this. If deletion is not possible for technical or organisational reasons, your data will be blocked for further processing use.

Right to restriction of processing
Any person affected by the processing of personal data has the right, granted by the European Directive and Regulation-maker, to request the controller to restrict the processing if one of the following conditions is met:

• The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
• The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
• The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the assertion, exercise or defence of legal claims.
• The data subject has objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of personal data stored by the JLSPORT.DE GmbH, he or she may, at any time, contact us.

Right to data portability

Every data subject concerned by the processing of personal data has the right, granted by the European Directive and Regulation, to receive the personal data concerning him or her, which have been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. The data subject shall also have the right to transmit such data to another controller without hindrance from the controller to whom the personal data have been provided, provided that the processing is based on consent pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, when exercising the right to data portability pursuant to Article 20(1) of the GDPR, the data subject has the right to have the personal data transferred directly from one controller to another controller, to the extent that this is technically feasible and provided that this does not adversely affect the rights and freedoms of other persons. In order to assert the right to data portability, the data subject may at any time contact any employee of our enterprise.

Right to object

Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Article 6(1)(e) or (f) of the DSGVO. This also applies to profiling based on these provisions.

The JLSPORT.DE GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defence of legal claims.

If our enterprise processes personal data for the purpose of direct marketing, the data subject shall have the right to object at any time to processing of personal data processed for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to JLSPORT.DE GmbH to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her for statistical purposes pursuant to Article 89(1) of the Data Protection Regulation (DSGVO), unless such processing is necessary for the performance of a task carried out in the public interest.

In order to exercise the right to object, the person concerned may directly contact any of our employees of the JLSPORT.DE GmbH. He/she is also free to exercise his/her right to object in connection with the use of information society services, notwithstanding Directive 200/58/EC, by means of automated procedures using technical specifications.

Automated decisions on a case-by-case basis, including profiling 

Every data subject concerned by the processing of personal data shall have the right, granted by the European Directive and the Regulation, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, provided that the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and that such law provides for adequate measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is made with the data subject's explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the data controller, or (2) it is made with the data subject's explicit consent, the JLSPORT.DE shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, which include at least the right to obtain the data subject's involvement on the part of the controller, to express his or her point of view and contest the decision.

We have taken a variety of precautions to protect your data. The precise disclosure of the measures taken is counterproductive in this respect, because this would at the same time make the structure itself vulnerable again. For this reason, the legislator stipulates, in accordance with the GDPR and in your interest, that details of the technical and organisational measures are not made publicly available. However, we assure you that we have taken a variety of technical and organisational measures, corresponding to a company of our size, in accordance with the following requirements of Article 25 of the GDPR and are constantly improving them.

These include:

• Access control
• Access control
• Access control
• Transfer control
• Input control
• Order control
• Availability control
• Separation requirement

The website of JLSPORT.DE GmbH uses cookies. Cookies are text files which are filed and stored on a computer system via an internet browser.

Many cookies contain a so-called cookie ID; this is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the websites visited and the servers to distinguish the individual browser of the person concerned from other internet browsers that contain other cookies. A specific internet browser can be recognised via the unique cookie ID.

Through the use of cookies, we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimised for the benefit of the user. As already mentioned, cookies enable us to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his or her access data each time he or she visits the website, because this is done by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping basket in an online shop. The online shop remembers the items that a customer has placed in the virtual shopping basket via a cookie.

The data subject can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an internet browser or other software programmes. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

The controller has integrated components of the company Facebook on this website. Facebook is a social network. A social network can serve as a platform for exchanging opinions and experiences or enables the Internet community to provide personal or personal data. Among other things, Facebook allows users to create private profiles, upload photos and network.

Facebook's operating company is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The controller of personal data, if a data subject lives outside the USA or Canada, is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

By each call of one of the individual pages of this website, which is operated by the data controller and on which a Facebook component (Facebook plug-in) has been integrated, the internet browser on the information technology system of the data subject is automatically caused by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=de_DE. Within the scope of this technical procedure, Facebook receives information about which specific sub-page of our website is visited by the data subject.

If the data subject is logged in to Facebook at the same time, Facebook recognises which specific sub-page of our website the data subject is visiting each time the data subject calls up our website and for the entire duration of the respective stay on our website. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the data subject activates one of the Facebook buttons integrated on our website, Facebook assigns this information to the personal Facebook user account of the data subject and stores this personal data. Facebook always receives information via the Facebook component that the data subject has visited our website if the data subject is simultaneously logged into Facebook at the time of calling up our website; this takes place regardless of whether the data subject clicks on the Facebook component or not. If the data subject does not want this information to be transmitted to Facebook, the transmission can be prevented by logging out of the Facebook account before accessing our website.

The data policy published by Facebook, which can be accessed at https://de-de.facebook.com/about/privacy/ provides information about the collection, processing and use of personal data by Facebook.

The controller has integrated the Google Analytics component on this website. This is a web analysis service. Web analysis is the collection, collation and evaluation of data about the behaviour of visitors to websites. Among other things, a web analysis service collects data on the website from which a data subject has accessed a website, which sub-pages of the website have been accessed or how often and for how long a sub-page has been viewed. A web analysis is mainly used to optimise a website and to analyse the costs and benefits of internet advertising.

The operating company of the Google Analytics component is Google Inc, 1600 Amphitheratre Pkwy, Mountain View, CA 94043-1351, USA.

The controller uses the addition "_gat._anonymizelp" for web analysis via Google Analytics. This shortens and anonymises the IP address of the Internet connection of the data subject by Google if access to our Internet pages is from a member state of the European Union or from another state party to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyse the flow of visitors to our website. Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile online reports for us showing the activities on our website and to provide other services in connection with the use of our website.

Google Analytics sets a cookie on the information technology system of the data subject. The cookie enables Google to analyse the use of our website. Each time one of the individual pages of this website operated by the data controller is called up and on which a Google Analytics component has been integrated, the internet browser on the data subject's information technology system is automatically caused by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical procedure, Google obtains knowledge of personal data, such as the IP address of the data subject, which Google uses, among other things, to track the origin of visitors and clicks. By means of the cookie, personal information such as the access time, the location and the frequency of visits to our website by the data subject are stored. Each time the data subject visits our website, this personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose this personal data collected via the technical procedure to third parties. The data subject can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Google Analytics can be deleted at any time via the internet browser or other software programmes. Furthermore, the data subject has the possibility to object to the collection of data generated by Google Analytics and related to the use of this website as well as to the processing of such data by Google and to prevent such processing. For this purpose, the data subject must download and install a browser add-on under the link https://tools.google.com/dlpage/gaoptout and install it. This browser add-on informs Google Analytics via JavaScript that no data and information on website visits may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as an objection.

Further information and the applicable Google privacy policy can be found at  https://www.google.de/intl/de/policies/privacy/ and at http://www.google.com/analytics/terms/de.html Google Analytics is explained in more detail under this link https://www.google.com/intl/de_de/analytics/ 

The controller has integrated components of PayPal on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. In addition, PayPal offers the possibility of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also assumes trustee functions and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.á.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg.

If the data subject selects PayPal as a payment option during the ordering process in our online shop, data of the data subject will be automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transmission of personal data required for payment processing. The personal data transmitted to PayPal are usually first name, last name, address, email address, IP address, telephone number, mobile phone number or other data necessary for the processing of the payment. Personal data that is necessary for the processing of the purchase contract is also personal data that is related to the respective order.

The purpose of transmitting the data is payment processing and fraud prevention. The controller will transmit personal data to PayPal in particular if there is a legitimate interest for the transmission. The personal data exchanged between PayPal and the controller may be transferred by PayPal to credit reference agencies. The purpose of this transmission is to check identity and creditworthiness. PayPal may disclose the personal data to affiliated companies and service providers or subcontractors, insofar as this is necessary for the fulfilment of contractual obligations or the data is to be processed on behalf.

The data subject has the option to revoke the consent to the handling of personal data at any time vis-à-vis PayPal. A revocation does not affect personal data that must necessarily be processed, used or transmitted for (contractual) payment processing. The applicable data protection provisions of PayPal can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full 

Article 6(1) subparagraph a-f DSGVO serves as the legal basis for our company for processing operations where we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of any other service or consideration, the processing is based on Article 6(1)(b) of the GDPR. The same applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of enquiries about our products or services. If our company is subject to a legal obligation by which the processing of personal data becomes necessary, such as for the fulfilment of tax obligations. In rare cases, the processing of personal data might be necessary to protect the vital interests of the data subject or another natural person. In that case, the processing would be based on Article 6(1)(d) of the GDPR. Finally, processing operations could be based on Art. 6(1) subparagraph f DSGVO. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it takes the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, sentence 2 of the GDPR).

This website uses Hotjar. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (Website: https://www.hotjar.com).

Hotjar is a tool used to analyse your user behaviour on our website. Hotjar allows us to record, among other things, your mouse movements, scrolling movements and clicks. Hotjar can also determine how long you have stayed with the mouse pointer on a certain spot. From this information, Hotjar creates so-called heat maps, which can be used to determine which website areas are viewed preferentially by the website visitor. Furthermore, we can determine how long you stayed on a page and when you left it. We can also determine at which point you abandoned your entries in a contact form (so-called conversion funnels).Furthermore, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator's web offerings. Hotjar uses cookies. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, effective and secure. In particular, these cookies allow us to determine whether our website has been visited with a particular end device or whether the Hotjar functions have been deactivated for the browser in question. Hotjar cookies remain on your terminal device until you delete them. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. The use of Hotjar and the storage of Hotjar cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web offering and its advertising.

Deactivating Hotjar

If you would like to deactivate the data collection by Hotjar, click on the following link and follow the instructions there: https://www.hotjar.com/opt-out

Please note that deactivating Hotjar must be done separately for each browser or end device.For more information about Hotjar and the data it collects, please see Hotjar's privacy policy at the following link: https://www.hotjar.com/privacy

Contract on order processing

We have concluded an order processing contract with Hotjar in order to implement the strict European data protection regulations.

Where the processing of personal data is based on Article 6(1)(f) of the GDPR, our legitimate interest is the conduct of our business for the benefit of the welfare of all our employees and our shareholders.

The criterion for the duration of the storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfilment of the contract or the initiation of the contract.

We inform you that the provision of personal data is sometimes required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). Sometimes, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before the data subject provides personal data, the data subject must contact one of our employees. Our employee will explain to the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what the consequences of not providing the personal data would be. 

As a responsible company, we do not use automated decision-making or profiling.

Chat function, use of tawk.to live chat

We optionally offer the use of tawk.to (a live chat software of tawk.to ltd.) on our website. tawk.to is an external service provider that enables us to use the chat function and its administration. By using the chat, you automatically use the services of tawk.to. The data collected includes: Chat history, IP address at the time of the chat and country of origin, as well as anonymised visit history. All data you enter in the chat window is transmitted to tawk.to and stored there. This data is only used for protection and internal statistics and will not be passed on to third parties. By using the chat you agree to this. The data collected with the tawk.to technology is not used to personally identify visitors to this website. As long as you do not disclose any personal information in the chat, no conclusion can be drawn about your person. The purpose and scope of the data collection and the further processing and use of the data by tawk.to, as well as your rights in this regard and setting options for protecting your privacy, can be found in the data protection information of tawk.to: https://www.tawk.to/privacy-policy

We collect personal data for the purpose of mediating your enquiries about used boats to the respective provider. These are:

Your name, your contact details, including e-mail address, postal address and telephone number and other details that you submit to us via the form. 

This data is transmitted by us to the respective provider so that they can process your enquiry.

In order to use the Used Boat Exchange, you must agree to receive our newsletter.

You can cancel the receipt of the newsletter at any time. The function of the Used Boat Exchange will then no longer be possible. In all other respects, however, all the functions of your customer account will continue to be fully usable.